Welcome to the

Zimbabwe National Water Authority

We are a group of highly dynamic, creative and talented people, ready to go that extra mile to create premium value for our customers.

Please feel free to explore our website, to learn more about who we are and what we do. Get to know us and our services, and let us know what we can do for you. We are looking forward to working with you.

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C.E.O's Office

+263 734 245

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Engineer, Taurai Maurikira

About Us

The Zimbabwe National Water Authority (ZINWA) is a state-owned enterprise established in 2000 under the ZINWA Act (Chapter 20:25). Operating under the Ministry of Lands, Agriculture, Fisheries, Water and Rural Resettlement, ZINWA is mandated by both the ZINWA Act and the Water Act (Chapter 20:24) to manage, develop, and sustain the nation’s water resources for the benefit of communities, industry, and national development.

It is very important to have the water abstraction agreement with ZINWA because it gives you security that you will have enough water for your plants.

Macheka

Owner - Spring Farm

Ne ZINWA tirikushanda tese zvakanaka. Ukangoenda kunosaina water abstraction agreement, unopihwa mvura inoenderana nema hectares aunoda kurima haushaiwi mvura zvachose.

Fungai Munemo

Farm Manager - Atlanta Farm

Tinodiridzira zvirimwa zvedu zvese pano nemvura yatinopihwa ne ZINWA. pakushanda kwedu ne ZINWA, hatina dambudziko ratinaro.

Freddie Ngirazi

Manager - Tyron Farm

FIGHTING CORRUPTION WITHIN ZINWA

  1. ZINWA has come up with the following measures to fight, prevent and reduce opportunities for corruption within the organization.

1. Established a 16 Member Integrity Committee responsible for receiving and overseeing management of corruption cases.

 

2.    Created the following platforms to receive reports of suspected corruption practices

a)      Net one Toll free Number 08010227

b)      Telone Toll free Number 08004518

c)      Net One Mobile Number 0718 354 842

d)     Econet Toll free Number 08080689

e)      Econet Mobile Number 0779 902 491

f)       Email Address: tipoffs@zinwa.co.zw

g)      Suggestion boxes installed at various offices and stations

 

Zinwa staff, clients and members of public are therefore encouraged to report corruption using the above mentioned platforms which are secure and confidential.

Please note that individuals reporting corruption shall remain anonymous and have their identities protected in terms of the whistle-blower policies and at law.

ZINWA FRAMEWORK FOR THE PRODUCTION ON RURAL DEVELOPMENT 8.0

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Flow into Convenience

Customer Services

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Pay a Bill
Online

Pay a Bill
Online

Customers have a variety of options with which to pay their water bills thus; all one has to do is choose what option is most suitable and convenient.

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Payment
Options

Payment
Options

Customers have a variety of options with which to pay their water bills thus; all one has to do is choose what option is most suitable and convenient.

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Apply for
a new connection

Apply for
a new connection

Getting water connections at the right time and way is paramount for all household and non-house hold establishments, something that ZINWA understands.

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