Welcome to the

Zimbabwe National Water Authority

We are a group of highly dynamic, creative and talented people, ready to go that extra mile to create premium value for our customers.

Please feel free to explore our website, to learn more about who we are and what we do. Get to know us and our services, and let us know what we can do for you. We are looking forward to working with you.

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C.E.O's Office

+263 734 245

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Engineer, Taurai Maurikira





























About Us

 

The Zimbabwe National Water Authority (ZINWA) is a state-owned enterprise established in 2000 under the ZINWA Act (Chapter 20:25). Operating under the Ministry of Lands, Agriculture, Fisheries, Water and Rural Development, ZINWA is mandated by both the ZINWA Act and the Water Act (Chapter 20:24) to manage, develop, and sustain Zimbabwe’s water resources for the benefit of communities, industry, and national development.

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Customer Services

We provide a range of convenient, secure payment options—making your life simpler and stress-free.

Pay a Bill Online

We offer a range of convenient and secure payment options to make settling your water bills quick and effortless—anytime, anywhere. Simply choose the method that best suits you.

Payment Options

  • Mobile Money Services: EcoCash, One Money, CBZ Touch
  • Bank and Direct Deposits
  • Cash Payments
Payment Options

Apply for a New Connection

Apply for a new water connection using the official ZINWA New Connection Form. You can fill it out online or download it to complete and submit offline—whichever is more convenient for you.

24/7 Online Services
Secure Payment Processing
Dedicated Customer Support
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