33 thoughts on “Contact Us”

1. Pingback:Water Conservation Tips | ZINWA | Zimbabwe National Water Authority

2. 

   K sreehari March 16, 2020Reply

   We are into manufacturing of DTH Hammers and Drill bits for the water well drilling Industry.
   Any requirement from your side do call us..

3. 

   Yasini September 1, 2020Reply

   Wats the cost of application for permit of borehole drilling as a company?

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     ZINWA Post authorSeptember 1, 2020Reply

     It is not the borehole drilling companies that apply for Authority to drill, but the individuals or organisations that engages such companies

4. 

   LYS KUNAKA September 15, 2020Reply

   I GOT A MESSAGE THAT ACCOUNT NUMBER 44230626V OWES ZINNWA $50272.56 .WHAT IS THE NAME OF THE ACCOUNT?I DONT OWE ZINWA

5. 

   Tricha Simon September 23, 2020Reply

   May i please have the telephone number and physical address of the Chegutu sub catchment office

6. 

   robert smith October 11, 2020Reply

   waiting for updates on dam levels.

7. 

   Leonard October 29, 2020Reply

   Please what are the payment options for water consumption. Our property is under Manyame Catchment in Guurve. Where can we swipe or pay online and is the ecocash code 52658 still valid

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     ZINWA Post authorOctober 29, 2020Reply

     Good morning. You can still pay using Ecocash and the biller code 52658 is still functional. If you are on OneMoney you can also pay using the platform. Dial *554#. You can also swipe at any ZINWA offices near you

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     ZINWA Post authorJanuary 27, 2021Reply

     You can send us your account number so that we can send you the statement. As for payments you can pay using Ecocash or OneMoney. For OneMoney dial *554# and follow instructions. With Ecocash the biller code is 52658

8. 

   Leonard October 29, 2020Reply

   Thank you

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     Loveness Mufumi September 10, 2021Reply

     Hi, do u open offices on Saturday and where are the offices in Harare cbd

     • 

       ZINWA Post authorOctober 26, 2021Reply

       we no longer have offices in the CBD. Our offices are now at our Cranborne Workshops near 2 Brigade

9. 

   Leonard October 29, 2020Reply

   Sorry last one you moved one of your offices in central harare. Which other office is around central harare where we can swipe

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     ZINWA Post authorOctober 29, 2020Reply

     We have offices at 9 Kent Road Chisipite where you can also pay. You can pay at our Head Office at Block 4, East Celestial Park, Borrowdale and at our offices at our Cranborne Workshops near 2 Brigade

10. 

    Leonard November 2, 2020Reply

    Noted

11. 

    Solomon Mudarikwa December 9, 2020Reply

    Can I have updates on our National dam levels Please

    • 

      ZINWA Post authorDecember 9, 2020Reply

      http://www.zinwa.co.zw/dam-levels-start-improving/

12. 

    John kay January 8, 2021Reply

    In the case your POS machine can’t finish Transaction at your station, how else are we supposed to pay for reconnection fee. I visited your post in Beatrice almost daily and POS machine can’t finish a transaction showing an error massage *UNABLE TO AUTHORISE*.
    PLEASE ASSIST

    • 

      ZINWA Post authorJanuary 8, 2021Reply

      You can also try paying using Ecocash or OneMoney.

13. 

    Guineal fowl Residents Gweru January 8, 2021Reply

    since before Christmas we are having water challenges in Guinea fowl civil servants houses ,pliz help us and other pipes are old

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      ZINWA Post authorJanuary 11, 2021Reply

      We are working on replacing the submersible pumps that we lost on Christmas Day. Procurement of the pumps is underway

14. 

    Leonard January 27, 2021Reply

    How can i get statement for my account. I am only getting smses indicating current balance and total balance but i dont get payment records

15. 

    Nicholas Manomano February 4, 2021Reply

    I have been trying to reach offices on the numbers listed above, none of them is being answered. I have sent emails and none of them has been replied to. Are you realistically contactable?

    • 

      ZINWA Post authorFebruary 4, 2021Reply

      Only skeleton and essential staff is reporting for duty. You may send the email on callcentre@zinwa.co.zw

16. 

    Shané Potgieter February 11, 2021Reply

    Good Day,

    Just to let you know, I will also be emailing the following address:
    callcentre@zinwa.co.zw

    It will be with regards to tender documents.

    Thank You

17. 

    David Kavhukatema February 17, 2021Reply

    Good Day

    I want assistance in borehole siting in Mash East Goromonzi Majuru growth point how do I go about it?

18. 

    Bukhosi May 24, 2021Reply

    Good evening I have a challenge here with a payment that I made supposedly to an outdated merchant biller code Zimwa Nicholson West. Got the information after I had already paid. Is there anyway you can help me sort this out?

19. 

    Sunday June 1, 2021Reply

    If one wants to drill a shallow well, does he needs ZINWA approval?

20. 

    Jonathan mbaura July 8, 2021Reply

    Good day, in Gletwyn water harvesting has become rampant causing a lot of boreholes to run dry. Several reports have been made to your office, to the police including the Provincial Directors office but nothing has been done to stop this individuals. The neighbour hood is suffering and nothing is been done. Police have apprehended some, and released them at the same time. Khazi waters harvest a minimum of 100000 liters a day. Others have started mushroom ING around the area.

21. 

    Tafadzwa August 30, 2021Reply

    Pipes connecting to my homestead were damaged by a road construction vihicle last week and i am now being asked to replace them. Is this how it works? Kindly properly advise

    • 

      ZINWA Post authorAugust 30, 2021Reply

      Which area did this occur

22. 

    Isaac Tshuma September 27, 2021Reply

    Good Morning

    Please can you advise on the license application process and costing structure for pumping water from a river in an RDC for agricultural purposes. We are trying to assist our relatives in Umzingwane near Esigodini.

    kind regards

    Mudiwa

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