• Promotes the interaction of the ZINWA and its publics, the ultimate goal being to create mutual understanding between the Authority and its publics
  • Acts as the point of contact for ZINWA during interactions with stakeholders
  • Serves as the custodian of the Authority’s image
  • Responsible for the Authority’s internal and external communication
  • Serves as the Authority’ mouthpiece during ZINWA’s interaction with the Media
  • Co-ordinates the smooth holding of corporate functions
  • Represents the Authority at marketing and advertising forums such as the Trade Fair and Shows
  • Oversees the Authority’s corporate social responsibility activities
  • Recommends to senior management public relations strategies
  • Promotes customer care

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