Welcome to the

Zimbabwe National Water Authority

We are a group of highly dynamic, creative and talented people, ready to go that extra mile to create premium value for our customers.

Please feel free to explore our website, to learn more about who we are and what we do. Get to know us and our services, and let us know what we can do for you. We are looking forward to working with you.

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C.E.O's Office

+263 734 245

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Engineer, Taurai Maurikira





























About Us

 

The Zimbabwe National Water Authority (ZINWA) is a state-owned enterprise established in 2000 under the ZINWA Act (Chapter 20:25). Operating under the Ministry of Lands, Agriculture, Fisheries, Water and Rural Development, ZINWA is mandated by both the ZINWA Act and the Water Act (Chapter 20:24) to manage, develop, and sustain Zimbabwe’s water resources for the benefit of communities, industry, and national development.

ZINWA | Customer Services

Customer Services

We provide a range of convenient, secure payment options — making your life simpler and stress free.

Pay a Bill Online 24/7

We offer secure, convenient payment options to make settling your water bills quick and effortless. Choose the payment method that best suits you and pay anytime, anywhere through our trusted channels.
Payment Methods
Mobile Money
EcoCash, OneMoney
Bank Transfer
All Major Banks
Cash Offices
Nationwide
Card Payment
Visa / Mastercard
View Payment Options

Apply for New Connection Express

Apply for a new water connection with ZINWA. Complete the official New Connection form online, or download it to fill and submit offline—whichever is most convenient for you.
Application Form (2026)
Residential | Commercial | Agricultural
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